Reference

ulat123 Legal terms for your account

ulat123 sets out the Legal terms behind account access, wallet records and policy requests in one place.

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ulat123 ulat123 Legal terms for your account
CONTACT ROUTES

Get Legal help beside account access

A clear contact route matters when a policy question affects your account. From the account access area, open the support contact path and include your registered phone details, the policy topic and any relevant payment reference. We use those details to locate the correct case without asking you to repeat the full history.

Team online

Policy question

Use the support contact path linked from account access when you need clarification on Legal wording, eligibility, cookies or a request to change your stored account details.

Wallet record

For a DANA, OVO, GoPay or QRIS record, include the payment reference and approximate time. We can then connect your policy question with the relevant account event.

Account ownership

If your request concerns phone verification, closure or a change of contact details, we may ask for an account step that confirms ownership before discussing private records.

DATA PRACTICES

How our Legal process protects your records

Legal handling is practical: we separate account identity, wallet references and policy requests so each case has a clear purpose.

Account data

We use your registered phone details and account identifiers to support access, confirm ownership and connect a Legal request with the correct record. We do not need unrelated game details for a basic policy question.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a wallet event to your account. A reference can be requested when a policy case involves payment status.

Cookie choices

Cookies support account continuity and policy-page preferences on your browser. The Legal notice explains the available settings, so you can make a cookie choice without sending payment details.

Account security

Phone verification is required before account access, and an ownership check may come before a contact change or record discussion. These steps reduce the chance of another person changing your account path.

Retention wording

Our notice explains why records are kept and the retention approach attached to each purpose. If you ask about a particular record, include its account reference so we can identify the applicable policy text.

Change requests

To request correction, access or removal of eligible account details, use the support contact path and describe the change precisely. We may confirm ownership before processing the request under applicable local law.

Legal answers before you open an account

These Legal answers address the questions we expect from an Indonesian account holder before phone verification or wallet use. If your case involves a specific record, use the support path with the relevant account or payment reference.

It covers account access, eligibility, privacy, cookies, account security, record handling, policy changes and contact routes. The terms apply where local law permits, so read them before submitting your phone details.

Yes. Account eligibility and access depends on local law. Our terms are intended to apply where local law permits, and you should check the current notice before opening or using an account.

Phone verification helps connect the account to the person requesting access. We may also ask for an ownership check before changing contact details or discussing a private wallet record.

The policy explains how DANA and QRIS references may be used to reconcile an account event or answer a payment-related request. Include the reference when asking support to locate a record.

You can request a correction or eligible change through the support contact path. Describe the exact field, and be ready to complete an ownership step before the request is assessed.

The Legal notice explains which cookies support browser continuity and how to manage available choices. You can ask support about a cookie setting without sharing a DANA, OVO or GoPay reference.

Use the support contact path beside account access and state that your request concerns Legal. Add your registered phone details, policy topic and payment reference only when they relate to the case.